Customer Service Representative
Sanabria & Associates - Baltimore, MD
$18 – 20 an hour
Sanabria & Associates, PLLC is a rapidly growing law firm with offices in Maryland, Virginia, Washington D.C., and Florida. We are looking for an eager to work individual with drive and passion to join our team.
Responsibilities:
- Provide administrative assistance to the company
- Handle all incoming mail and high-volume calls
- Assist in scheduling all attorney calendars
- Greet and assist walk-in clients with completing consultation forms
- Organize and file legal documents
- Detail-oriented and interpersonal skills
- Handle client payments/invoices
- Other duties as requested
Skills and Experience
- High school diploma or equivalent
- Bilingual - Proficient in Spanish and English
- Prior Customer Service experience
- Must be computer literate and proficient in spreadsheet applications and word processing
- Strong administrative and organizational skills
- Efficient communication skills
- Ability to meet deadlines
Benefits:
- Health Insurance
- Vision Insurance
- Dental Insurance
- PTO
- Two (2) weeks' vacation time off
- Federal Holidays off
- Paid Birthday off
- Paid Work Anniversary off
- Five (5) sick days
- Gym Membership
- Paid Parking
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Schedule:
- Thursday-Monday: 11:00am-7:00pm &
- Saturday/Sunday: 10:00am-6:00pm
Additional Compensation:
- Bonuses available
- Mileage and work-related expenses reimbursement
- Employee/client referral program
- Vehicle allowance program
Experience:
- Customer service: 1 year (Required)
Language:
- Spanish (Required)
Work Location:
- Baltimore, MD - 3400 Annapolis Rd, Baltimore, MD 21227